S.A.F.E.R. Approach

SCREENING of all our patients and staff in order to ensure safety for all

  • When booking an appointment, patients will complete a screening questionnaire via telephone and a secondary in-person screening will be required before entering the clinic.
  • Face masks and hand sanitizer will be available for all patients and staff to use.
  • All clinic staff are screened each day before entering the clinic, which includes a questionnaire.

ADJUSTING our workspace to maintain social distancing

  • Patient appointment times will be staggered to enable social distancing, screening, and time for cleaning treatment areas and equipment.
  • Clinic waiting and treatment areas have been rearranged to maintain 2m physical distancing, with signage and floor decals as reminders.
  • Clinic operating hours and clinician schedules will be adjusted to accommodate the above changes.

FOCUSED EFFORTS on enhanced cleaning and disinfecting our clinics/offices

  • Plexiglass screen guards have been installed at all clinics at reception.
  • Clinics will undergo a thorough cleaning each day.
  • Following all treatment sessions, staff will clean any equipment used and all high touch surfaces such as door handles. 

EFFECTIVE usage of Personal Protective Equipment (“PPE”)

  • Every patient will receive a mask prior to the start of their appointment.
  • Clinics are adhering to all PPE recommendations by provincial public health authorities and our local professional association.

REACHING the best possible outcomes for our patients and customers

  • We remain committed to ensuring we provide the best possible care for our patients.
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